Existing Clients

Welcome back! This page contains helpful information and resources for current clients of Rooted Postpartum Care.

Patient Portal

Use the patient portal to:

• Schedule, reschedule, or cancel appointments

• Complete forms and paperwork

• Access telehealth appointments

• Send secure messages

• View invoices and billing information

Telehealth Appointments

Appointments are conducted through a secure HIPAA-compliant telehealth platform and can be accessed through the patient portal.

To help your appointment run smoothly:

• Log in a few minutes before your scheduled appointment time

• Test your camera and microphone before joining

• Ensure you have a reliable internet connection

• Attend appointments from a private, quiet location whenever possible

Appointment Changes & Cancellations

If you need to cancel or reschedule an appointment, please provide at least 48 business hours’ notice.

Appointments cancelled with less than 48 business hours’ notice, as well as missed appointments, may be subject to a cancellation fee as outlined in your practice policies.

Business days do not include weekends or holidays.

Secure Messaging

For non-urgent questions, please use the secure messaging feature within the patient portal.

Portal messages are reviewed during normal business hours and are not monitored 24/7; however, please reach out whenever you feel there is need.

Emergency Resources

Rooted Postpartum Care does not provide emergency or crisis services.

If you are experiencing a medical or mental health emergency, call 911, go to your nearest emergency room, or call/text 988 for immediate support.

Patient portal

Existing Clients

Patient Portal

Use the patient portal to:

• Schedule, reschedule, or cancel appointments

• Complete forms and paperwork

• Access telehealth appointments

• Send secure messages

• View invoices and billing information

Telehealth Appointments

Appointments are conducted through a secure HIPAA-compliant telehealth platform and can be accessed through the patient portal.

To help your appointment run smoothly:

• Log in a few minutes before your scheduled appointment time

• Test your camera and microphone before joining

• Ensure you have a reliable internet connection

• Attend appointments from a private, quiet location whenever possible

​

Appointment Changes & Cancellations

If you need to cancel or reschedule an appointment, please provide at least 48 business hours’ notice.

​

Appointments cancelled with less than 48 business hours’ notice, as well as missed appointments, may be subject to a cancellation fee as outlined in your practice policies.

​

Business days do not include weekends or holidays.

Secure Messaging

For non-urgent questions, please use the secure messaging feature within the patient portal.

​

Portal messages are reviewed during normal business hours and are not monitored 24/7; however, please reach out whenever you feel there is need.

Emergency Resources

Rooted Postpartum Care does not provide emergency or crisis services.

​

If you are experiencing a medical or mental health emergency, call 911, go to your nearest emergency room, or call/text 988 for immediate support.